CommsOffice FrontDesk

CommsOffice FrontDesk is a software package that helps you manage small and medium sized businesses in industries such as hospitality, long term accommodation, serviced offices and any other type of service reseller involving phone usage billing.

CommsOffice FrontDesk is available in three different solutions: FrontDesk – Express, Middleware and PMS

How CommsOffice FrontDesk can make your business more profitable

CommsOffice FrontDesk Express

CommsOffice FrontDesk Express is an easy to use application that allows the user to control system functions such as Wake Up Alarms, Phone Messages (message light), Check In and Check Out, Bar and Unbar telephone as well as on screen CTI dialing. This allows the user to install the interactive functionality of the Panasonic PBX telephone system on as many workstation computers as required and removes the need for the user to be trained on the operation of the telephones.

CommsOffice FrontDesk Middleware

CommsOffice FrontDesk Middleware provides the link between the Panasonic PBX system and the resident PMS system via approved bidirectional interfaces. This allows the Panasonic telephone system to connect to a number of legacy PMS systems to allow the capture of Call Records, Messages, Wake Up calls, Room Dirty/Clean or Maid in Room, message waiting and bar and unbar of extensions associated with the rooms on Check In and Out.

CommsOffice FrontDesk PMS

CommsOffice FrontDesk PMS is an economic yet fully featured FrontDesk application for all the day to day tasks, call accounting, client billing and reporting necessary in any small to medium hospitality or long term residential establishment. FrontDesk is also designed to meet the rigors of serviced office requirements with individual organizational billing, bulk billing and user login.

CommsOffice FrontDesk features:

• • Graphical reservation planner
  • Daybook with Occupancy and Room Charts
  • Dashboard landing page shows processes graphically simplifying and assisting application navigation
  • Microsoft Outlook appearance – familiar and easy to use
  • Easy scheduling, canceling and reporting of wake up alarms for room extensions
  • Disabling/Call-barring (COS) of handset dialing on check out
  • Configurable invoices (colors/logo) that can be printed or emailed
  • Bulk billing for long term or serviced office
  • Broad range of standard reports to cover every angle
  • Support available locally in Australia, US, UK and the Netherlands
  • Simple on-line software registration
  • Straightforward to install and maintain with reliability stability