Product Suite
CommSoft RMS Product Portfolio
Communications Management for Every Business
CommSoft RMS is committed to helping you run your business communications platform more efficiently and more effectively. We are a global company that endeavours to help all businesses, regardless of size or structure, to connect better with customers and make more informed decisions about how you manage your telephony systems and call centres.
We offer a range of solutions that can be streamlined across all channels in your business to ensure your communications platform is simple, cost effective, and most importantly – carefully integrated across all of your portfolios.
We provide personalised guidance and support to improve your business’ communication capabilities. We strongly value the importance of educating you and your business about our communications solutions to ensure your needs are met. We also appreciate the importance of giving you the tools needed to help analyze critical information within your communication platform allowing you to make informed decisions about its ongoing effectiveness.
The CommSoft RMS Portfolio includes:
CommsOffice
Our CommsOffice Suite of products and solutions are designed to help you completely manage all aspects of your communication needs from your staff to the clients you serve on a daily bases. To understand what solution will best meet your needs click here.
CALLAccess
Our CALLAccess solution is a stand alone application designed to capture telephone data and record it in your internal systems. This ensures reporting and analytics are available across any platform your business relies upon. To understand more about this bespoke solution click here.
TeleBILL
Our TeleBILL platform is a web based customer billing system. It has a simple to use platform, and is a highly economical option if you’re after a flexible billing solution online. It is designed for the telecommunications industry but available to general service industries also. To understand more about this system click here.