Communications Management for Every Business

CommSoft RMS has been providing communications support to businesses just like yours for over 16 years. We have a dedicated and diverse team that has many years of experience across the telecommunications and data market industries, so we’re 100% committed and competent in helping your business reach new levels in communications management.

CommSoft RMS developed its product portfolio after careful assessment of the genuine telecommunications needs of businesses. We continually rely on client input and feedback as we build in new features and functions to help you reach new levels in managing your business through telecommunications. In essence, we are your technology partner when it comes to managing your business and its telecommunication needs.

We have developed a comprehensive Call Accounting portfolio that includes but is not limited to:
- Automatic Call Distribution (ACD) Reporting;
- Inbound & Outbound Call Center functionality;
- CTI integrations to most CRMs;
- Voice Recording products that far exceed that of our more expensive competition; and
- Billing products that are simple to use and give businesses more control.

To learn more about the CommSoft RMS portfolio click here.

While providing a premium product portfolio is of upmost importance to our team, we also recognise the significance of offering personalised service and a tailored experience to each of our clients. We pride ourselves on the support network that we offer
(a) to ensure your business invests in a solution that best suits its needs,
(b) to continually enhance your telecommunications platform and recognise synergies that are capable across your whole business, and
(c) to provide ongoing support and assistance when you have a problem.

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